ROSSTON SCHOOL OF HAIR DESIGN does not assume responsibility for student housing, does not have dormitory facilities under its control, nor offers student housing assistance. According to rentals.com for Moreno Valley, CA, rental properties with a five-mile radius start at approximately $700.00 per month.
The library contains reference resources and is available for use on campus during school hours, Monday – Friday 8:30 am – 9:00 pm and Saturday 8:30 am – 4:30 pm. Reference resources are not available for check-out and must remain on campus.
Library services available to students also include two local libraries with Wi-Fi and other amenities:
- Moreno Valley Public Library, 25480 Alessandro Blvd., Moreno Valley, CA 92553; 951.413.3880
- Moreno Valley Public Library, 23591 Sunnymead Blvd., Moreno Valley, CA 92553; 951. 413.3880
ROSSTON SCHOOL OF HAIR DESIGN does not and cannot promise or guarantee employment or level of income or wage rate upon graduation. Placement assistance is provided in the form of postings of possible job openings or referrals to potential employers. The school maintains a Job Book that lists current employment opportunities and barber/styling shops for sale; postings are updated weekly.
ROSSTON SCHOOL OF HAIR DESIGN provides for the safety and protection of all student records. Student records are maintained at the administrative site for five years from the last date of attendance. Transcripts are maintained permanently.
STUDENT COMPLAINT/GRIEVANCE PROCEDURE
Students seeking to resolve problems or complaints should first contact the instructor in charge and then the administration. Requests for further action may be made to the Chief Operating Officer. Students are requested to fill out the grievance form, listing all grievances, and deliver the form to the school. Contact information:
ROSSTON SCHOOL OF HAIR DESIGN
1442 W Holt blvd
Ontario, CA 91762
Telephone (909) 395-0464
Fax (909) 395-0461
All grievances, regardless of the nature, will be turned over to the Chief Operating Officer and reviewed. The Chief Operating Officer will evaluate the grievance(s) and set up an appointment with the student within 5 days from the receipt of the form. If the grievance is an emergency, it will be addressed within 24 hours.
The Chief Operating Officer is the initial contact for any ethics issues or grievances about classes, students, instructors, staff members, or situations. Students who have ethics concerns may contact the school to request direct contact information for the Chief Operating Officer. Any discussion with the Chief Operating Officer is completely confidential.
A student who is not satisfied with the resolution of a grievance may contact:
Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95883
Phone (Toll-Free): (888) 370-7589
Fax: (916) 263-1897
A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education by calling 888.370.7589 toll-free or by completing a complaint form, which can be obtained on the Bureau’s Internet Web site, www.bppe.ca.gov
The rules and regulations of ROSSTON SCHOOL OF HAIR DESIGN are designed to help the student learn professional habits at the start of his/her professional career. All students must comply with sanitary requirements and not interfere with other students. The student shall dress in a professional manner. See Student Handbook for full details, Students must comply with all laws (federal and state), particularly laws relating to barbering. Students may be held liable for damages to the school and its equipment.
STUDENT’S RIGHT TO CANCEL
- You have the right to cancel your agreement for a program of instruction, without any penalty or obligations, through attendance at the first class session or the seventh calendar day after enrollment, whichever is later. After the end of the cancellation period, you also have the right to stop school at any time; and you have the right to receive a pro rata refund if you have completed 60 percent or less of the scheduled hours in your program through the last day of attendance.
- Cancellation may occur when the student provides a written notice of cancellation at the following address: Rosston School of Hair Design, 1442 W Holt blvd, Ontario, CA 91762. This can be done by mail or by hand delivery.
- The written notice of cancellation, if sent by mail, is effective when deposited in the mail properly addressed with proper postage.
- The written notice of cancellation need not take any particular form and, however expressed, it is effective if it shows that the student no longer wishes to be bound by the Enrollment Agreement.
- If the Enrollment Agreement is cancelled the school will refund the student any money he/she paid, less a registration or administration fee not to exceed $250.00, and less any deduction for equipment not returned in good condition, within 45 days after the notice of cancellation is received.
WITHDRAWAL FROM THE PROGRAM
You may withdraw from the school at any time after the cancellation period (described above) and receive a pro rata refund if you have completed 60 percent or less of the scheduled hours in your program through the last day of attendance. The refund will be less a registration or administration fee not to exceed $250.00, and less any deduction for equipment not returned in good condition, within 45 days of withdrawal. If the student has completed more than 60% of the period of attendance for which the student was charged, the tuition is considered earned and the student will receive no refund.
For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:
- The student notifies the institution of the student’s withdrawal or as of the date of the student’s withdrawal, whichever is later.
- The institution terminates the student’s enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences in excess of maximum set forth by the institution; and/or failure to meet financial obligations to the School.
- The student has failed to attend class for 14 days.
- The student fails to return from a leave of absence.
For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance. The amount owed equals the hourly charge for the program (total institutional charge, minus non-refundable fees, divided by the number of hours in the program), multiplied by the number of hours scheduled to attend, prior to withdrawal. For the purpose of determining when the refund must be paid, the student shall be deemed to have withdrawn at the end of 14 consecutive days
If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan. Any amount of the refund in excess of the unpaid balance of the loan shall be first used to repay any student financial aid programs from which the student received benefits, in proportion to the amount of the benefits received, and any remaining amount shall be paid to the student.
*The State of California is not currently assessing or collecting the STRF.
**Charges for the period of attendance and the entire program.
Additional Fee, paid by the graduate: California Board of Barbering and Cosmetology, Barbering examination and initial license fee $ 125.00.
Additional Fees, if applicable: Return check fee $15.00
All books, supplies and tools for the program selected will be furnished by the school at the stated charge. A complete list of required books, supplies, and/or equipment is provided to each student. Lost, mutilated, or stolen items will be replaced at the expense of the student.
ROSSTON SCHOOL OF HAIR DESIGN provides an in-house student payment plan at a zero-percent interest rate for 10 months. Details are listed within the School Catalog and on your Enrollment Agreement.
ROSSTON SCHOOL OF HAIR DESIGN is not accredited at this time and does not participate in any federal or state financial aid programs.
If a student receives a loan to pay for the educational program, the student will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund.
STUDENT TUITION RECOVERY FUND
You must pay the state-imposed assessment for the Student Tuition Recovery Fund (STRF) if all of the following applies to you:
- You are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition either by cash, guaranteed student loans, or personal loans, and
- Your total charges are not paid by any third-party payer such as an employer, government program or other payer unless you have a separate agreement to repay the third party.
You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if either of the following applies:
- You are not a California resident, or are not enrolled in a residency program, or
- Your total charges are paid by a third party, such as an employer, government program or other payer, and you have no separate agreement to repay the third party.
The State of California created the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic losses suffered by students in an educational program who are California residents, or are enrolled in a residency program attending certain schools regulated by the Bureau for Private Postsecondary Education.
You may be eligible for STRF if you are a California resident or are enrolled in a residency program, prepaid tuition, paid the STRF assessment, and suffered an economic loss as a result of any of the following:
- The school closed before the program of instruction was completed.
- The school’s failure to pay refunds or charges on behalf of a student to a third party for license fees or any other purpose, or to provide equipment or materials for which a charge was collected within 180 days before the closure of the school.
- The school’s failure to pay or reimburse loan proceeds under a federally guaranteed student loan program as required by law or to pay or reimburse proceeds received by the school prior to closure in excess of tuition and other costs.
- There was a material failure to comply with the Act or this Division within 30 days before the school closed or, if the material failure began earlier than 30 days prior to closure, the period determined by the Bureau.
- An inability after diligent efforts to prosecute, prove, and collect on a judgment against the institution for a violation of the Act.
However, no claim can be paid to any student without a social security number or a taxpayer identification number.